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From 24 September 2025, the rules for free bus passes in England are changing. These changes will affect thousands of people especially those over 60, nearing retirement, or receiving disability benefits. If you rely on public transport, it’s important to understand what’s changing, how it could impact you, and what steps you need to take now to make sure you don’t lose access.
Why Are the Free Bus Pass Rules Changing?
The UK government has announced that the changes aim to make the system more sustainable for the future. With an ageing population and increasing pressure on local transport budgets, the current system has become financially challenging. The goal of the new rules is to continue supporting those in genuine need, while preventing misuse and aligning with modern policies, including the rising State Pension age.
Key Changes to the Free Bus Pass Scheme in England
There are several updates that you need to know about. These changes mostly affect people living in England, as Scotland, Wales, and Northern Ireland have separate schemes and may not be impacted in the same way.
1. Eligibility Age Will Now Match State Pension Age
Previously, many people in England could apply for a free bus pass at the age of 60. From 24 September 2025, that will no longer be the case. Your eligibility will now be based on the State Pension age, which is currently 66, and due to rise to 67 by 2028. This means that if you’re between 60 and 65, you might no longer qualify until you reach pension age.
People who already have a bus pass are unlikely to lose it immediately. However, if your pass expires after the new rules come into effect, you may have to meet the new age criteria when you renew.
2. Free Travel Will Be Limited to Off-Peak Hours
Another major update is around the time of travel. From the same date, free bus travel will only be available during off-peak hours. Generally, this means you can travel for free:
- On weekdays after 9:30 a.m.
- All day on weekends and bank holidays
If you normally travel before 9:30 a.m. (for work, appointments, or school runs), you will now have to pay the standard fare during those hours. This change will now be applied nationally across England to bring consistency to the scheme.
3. Digital Passes and Stronger Documentation
To reduce fraud and improve efficiency, local councils will begin issuing digital bus passes that can be stored on your smartphone. Physical cards will still be available, especially for older users or those without digital access, but many areas will prefer electronic verification.
Renewal processes are also being tightened. Passes that were once issued for life may now need to be renewed every few years. When applying or renewing, you will be asked to provide updated documents, including:
- Proof of age (passport, driving licence)
- Proof of address (utility bill, council tax)
- Proof of benefit or health condition (if applying under disability rules)
What About Disabled and Health-Related Eligibility?
People who qualify due to a disability or long-term health condition should still be eligible under the new rules. If you receive certain benefits such as:
- Personal Independence Payment (PIP)
- Disability Living Allowance (DLA)
- Attendance Allowance (depending on the condition)
You can usually apply for or renew a free bus pass even if you are under the pension age. However, as with age-based passes, you’ll now need to submit stronger evidence to prove eligibility. Councils may also check eligibility more frequently than before.
What You Should Do Before 24 September 2025
To prepare for the upcoming changes, take the following steps:
Check Your Eligibility
Visit the GOV.UK website or your local council’s transport page to find out how the new rules apply in your area. Some councils may offer transitional schemes or discretionary support, while others will strictly follow the new national rules.
Prepare Your Documents
Make sure you have all your necessary documents ready in case you need to apply or renew your pass. This includes proof of age, address, and health or benefit status (if applicable).
Plan Your Travel
If you usually travel early in the morning during the week, you’ll need to budget for bus fares during peak hours. Consider rescheduling non-urgent appointments to after 9:30 a.m. if possible.
Stay Updated
Your local authority may send letters or emails about upcoming changes. Stay connected through official websites or local news, so you don’t miss key updates about the scheme.
Are There Any Exceptions?
In London, the rules may differ slightly. The 60+ London Oyster Card will still allow free travel for London residents aged 60 and over, although this scheme is funded separately by Transport for London (TfL). Similarly, some areas may continue to offer local concessions, especially for people with limited mobility or low income.
Always check directly with your local transport authority to get the most accurate and updated information for your region.
Final Thoughts: Don’t Get Caught Out
The free bus pass is more than just a travel perk it’s a lifeline for millions of people in the UK, especially older adults and people with disabilities. The upcoming changes on 24 September 2025 are intended to protect the long-term future of the scheme. But if you’re not prepared, you could find yourself without access when you need it most.
Whether you already have a pass or were planning to apply soon, take the time to check your status, understand the new rules, and gather your documents. If you’re unsure about your local area’s policies, contact your local council directly or visit their website.